Trust & safety
Your home. Your information. Clear choices.
Understand what HoWA uses, where an answer comes from and who can access the information you choose to share.
Public commitments
Principles we hold to.
One canonical home
Duplicate profiles and conflicting histories are resolved, not allowed to fragment the record.
Explicit profile creation
Searching or booking does not silently create a persistent Home Record.
Source and confidence
Facts, inferences and partner inputs are labelled by provenance and certainty.
Free correction
People can dispute and correct inaccurate information without upgrading.
Consent-scoped access
Partners receive only the information required for the approved action.
Clear counterparties
HoWA distinguishes its guidance from the seller, provider, insurer or regulated adviser.
Auditable change
Material Score and record changes are versioned and explainable.
Honest availability
Beta, pilot and future features are labelled.
Regulated categories
Who is responsible for what.
- Insurance quotes and advice remain with the authorised insurer or broker.
- Property diagnosis is indicative unless confirmed by an appropriately qualified professional.
- Marketplace sellers and service providers remain the disclosed commercial counterparty unless the checkout states otherwise.
- Connected actions require explicit permission and a clear confirmation state.