HoWA

Contact

How can we help?

Choose what your message is about first. It reaches the team that can help, rather than one general inbox, and we reply personally.

A calm British desk with an open letter, a fountain pen and a small stack of home documents in soft daylight

Where your message goes.

Pick the line closest to your reason for writing. It sets the context we need, so the first reply is a useful one.

  • Help with my home or account

    Tell us what you are trying to do and we will point you to the right place.

  • An existing service or booking

    Name the booking and the provider. The provider remains responsible for the work, and we can help you reach them.

  • A complaint

    Raise it with the provider first, since the contract is theirs. Tell HoWA as well and we will review, as set out on HoWA Approved.

  • A design project

    Start on Design or tell us here what the home needs.

  • A HoWA Approved professional application

    Apply through the professional application. Sending it there gets you the right questions first time.

  • Partnership or enterprise

    Tell us about the organisation and what you have in mind, and it reaches the right people.

  • Press and editorial

    Say what you are working on and your deadline, and we will respond.

  • Careers

    Tell us where you would like to help and what you do.

  • General enquiry

    Anything else. Choose this and simply write what you need.

Send a message

Tell us about your home.

A question about your home, a booking, a design project, a partnership or the press. Choose the topic below and write what you need. We reply personally.

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Looking for a quick answer?

Many questions about the Score, the Home Record, services and membership are answered already, in plain terms.