Accessibility

HoWA should be easy to use.

Access is a condition of the work, not an afterthought. Here is what we hold ourselves to, and how to reach us if something falls short.

Our commitments

We target WCAG 2.2 AA across public pages and the address-entry flow.
Navigation, menus, accordions, address lookup, modals and forms are keyboard-operable.
Focus states are always visible, and fit the brand without disappearing.
Text contrast is at least 4.5:1; large display text at least 3:1.
Touch targets are at least 44 by 44 CSS pixels.
Headings, landmarks, form labels, validation and status messages are semantic.
Product and home imagery has meaningful alternative text; decorative brand assets are hidden from assistive technology.
No essential information lives only in an image or in colour.
Motion respects reduced-motion settings; video can be paused; there is no autoplay audio.
Score explanations are available as text, not only a dial or colour.

If you meet a barrier on any HoWA page, tell us and we will put it right. Reporting an accessibility problem is always free.